Hi @Michaelt are these posts manually entered or can the text messages be automatically added in real time through an integrated connection with Whatsapp? it would be great if we can add a drop-down menu to categorize the choices such as “New”, “Awaiting Action”, “Resolved”, etc. Then a sub-category to into further detail. For example, if the user selects “Awaiting Action” then sub category would be “HOA”, “HBPD” etc. etc. This will make it easy to filter through and report on all the topics by category and sub-category at a high level, review and update as necessary. This is just initial feedback. Thanks!